Terms of Use and Privacy Policy

Terms of Use and Privacy Policy

At health bridge, we place the utmost importance on the privacy of our customers and strive to protect all personal information collected when using our platform. This policy explains how data is collected, used, and shared, emphasizing our commitment to the highest standards of security and confidentiality.


1. Collection of Personal Information

When you use our website or make a purchase, we may collect certain personal information, such as:

  • Full Name
  • Email Address
  • Phone Number
  • Delivery Address
  • Payment Details (processed through secure payment gateways and not stored by us)
  • Any other data voluntarily provided when contacting us
  • We may also collect non-personal data, such as:
    • IP Address
    • Browser and Device Type Used
    • Browsing Data to improve the user experience


2. How We Use Your Information

We use personal information for the following purposes:

  • Processing orders and providing requested services.
  • Communicating with customers regarding orders, updates, and promotions.
  • Improving the user experience and analyzing data to develop our services.
  • Ensuring security and protection against any fraudulent or illegal activities.

We will not share or sell your personal data to any third party without your consent, except where required by law or when dealing with service providers (such as shipping companies and payment gateways).


3. Personal Data Protection

We are committed to applying the highest security standards to protect your data by:

  • Using encryption technologies to ensure the confidentiality of sensitive information.
  • Storing information on secure servers protected from unauthorized access.
  • Not sharing payment information with any untrusted party.

However, despite taking all security measures, using the internet is not 100% secure. Therefore, we advise you not to share sensitive information on public networks.


4. User Rights

You have the right to:

  • Access your personal data that we have collected.
  • Request to amend or update your information.
  • Request to delete your data, unless there is a legal obligation to retain it.
  • Unsubscribe from promotional messages at any time.


5. Cookies

We use cookies to improve your experience on the website, such as:

  • Remembering your preferences and settings.
  • Analyzing user behavior to improve our services.
  • Showing advertisements relevant to your interests.

You can manage or disable cookies through your browser settings.


6. Privacy Policy Updates

We may update this policy from time to time to reflect legal and technological developments, and you will be notified of any material changes.


For any questions about the privacy policy, please contact our customer service team.